We have both Cobrahead tools (long and short handles). Of all the gardening tools we have purchased over the years, these are the best! When I recently snapped the head off the long handle tool, I immediately contacted the company for a replacement part. The Customer Service representative was phenomenal. The part arrived in days and was simple to replace. It came with parts and tools to do it perfectly. I fixed it in two minutes and gave been using it for a solid week. This tool is tremendous!!